Terms of Service

Please review the subsequent Terms of Service meticulously before consenting to dog waste removal services provided by Tactical Turd Team. The continuation of service implies acknowledgment and acceptance of the Terms of Service.

TERMS OF SERVICE 

Tactical Turd Team operates as an independent entity offering pet-waste removal services (“we,” “us,” or “our”) to residential, commercial, and business properties. By engaging in our services, you (“Customer”) agree to the following terms of service (“Terms”), which govern the sales and services provided by us (“Services”). Acceptance of our Services constitutes your agreement to adhere to these Terms. The Customer acknowledges that our ability to provide Services may be contingent upon factors such as weather conditions, grass height, access to the yard (which remains the Customer’s responsibility), and other external influences beyond our control. The cost of one-time cleanings is $65. Customers receive a special reduced rate when signing up for our reoccurring service as long as they remain a customer for at least two (2) normal priced service after any introductory offers. Customers who terminate their service before two (2) normal priced service visits will have an early termination fee of $50 charged to their account.

DOG WASTE REMOVAL SERVICE

Tactical Turd Team specializes in residential and commercial pet waste removal services. Pricing is calculated based on an average customer property area of 1/8-1/4 of an acre, with additional charges applicable for larger areas. It is the sole responsibility of Tactical Turd Team to notify a customer if their yard is large enough to require an additional charge before servicing. This agreement does not give the right to Tactical Turd Team to retroactively charge an additional fee for a yard that is larger than defined in these terms. 

ACCESS TO YOUR YARD

The Customer understands that inaccessible areas due to locked/blocked/frozen gates or the presence of unfriendly dogs may result in the exclusion of cleaning services for that visit, with charges still applicable.

LEAVES, DEBRIS, TALL GRASS

While we strive for thoroughness, we acknowledge challenges posed by tall grass, leaves, or debris in locating dog waste. If tall grass obstructs visibility during our visit, some waste may be missed. However, we commit to rectifying any oversights during subsequent visits following yard maintenance. Customers are encouraged to notify us promptly of any significant oversights.

WEATHER

Tactical Turd Team operates during various weather conditions, except in cases of severe thunderstorms, high winds, extreme temperatures, flooding, or excessive snowfall. Tactical Turd Team will try to reschedule for the same week. When this is not possible service will be resumed the following week. To maintain the integrity of your yard, we may skip service during muddy conditions and resume during drier periods.

BILLING

Billing occurs after each service, with payments due upon receipt of the invoice. Failure to remit payment within 30 days will result in service suspension and incur a late payment fee equivalent to one week of service. Accounts overdue beyond this period will be forwarded to collections. One Time Cleanings necessitate a deposit, with the balance payable immediately upon service completion. Credit, Debit, or ACH required.

HOLIDAYS

Tactical Turd Team does not operate on Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day, and New Year’s Day. Services scheduled on these holidays will be postponed to the following week without refunds.

GUARANTEE

We prioritize customer satisfaction and a "no turd left behind" guarantee. If dissatisfied with the service provided, please notify us within 24 hours of the pickup, and we will promptly arrange a return visit for cleaning.

PRIVACY POLICY

We may collect personal information for service provision purposes only. Your privacy is paramount to us, and we will never sell or share your information with third parties except as necessary for service provision or legal compliance.

REVISIONS

Tactical Turd Team reserves the right to amend these Terms of Service at any time without prior notice. Amendments become effective upon posting on our website. Continued use of our services constitutes acceptance of any revised Terms. Certain provisions within these terms may be superseded by notices published elsewhere on our site.