Terms of Service

Please review the subsequent Terms of Service meticulously before consenting to dog waste removal services provided by Tactical Turd Team. The continuation of service implies acknowledgment and acceptance of the Terms of Service.

Tactical Turd Team operates as an independent entity offering pet-waste removal services (“we,” “us,” or “our”) to residential, commercial, and business properties. By engaging in our services, you (“Customer”) agree to the following terms of service (“Terms”), which govern the sales and services provided by us (“Services”). Acceptance of our Services constitutes your agreement to adhere to these Terms. The Customer acknowledges that our ability to provide Services may be contingent upon factors such as weather conditions, grass height, access to the yard (which remains the Customer’s responsibility), and other external influences beyond our control. The cost of one-time cleanings is $65. Customers receive a special reduced rate when signing up for our reoccurring service as long as they remain a customer for at least two (2) normal priced service after any introductory offers. Customers who terminate their service before two (2) normal priced service visits will have an early termination fee of $50 charged to their account.

DOG WASTE REMOVAL SERVICE

Tactical Turd Team specializes in residential and commercial pet waste removal services. Pricing is calculated based on an average customer property area of 1/8-1/4 of an acre, with additional charges applicable for larger areas. It is the sole responsibility of Tactical Turd Team to notify a customer if their yard is large enough to require an additional charge before servicing. This agreement does not give the right to Tactical Turd Team to retroactively charge an additional fee for a yard that is larger than defined in these terms.

ACCESS TO YOUR YARD

The Customer understands that inaccessible areas due to locked/blocked/frozen gates or the presence of unfriendly dogs may result in the exclusion of cleaning services for that visit, with charges still applicable.

LEAVES, DEBRIS, TALL GRASS

While we strive for thoroughness, we acknowledge challenges posed by tall grass, leaves, or debris in locating dog waste. If tall grass obstructs visibility during our visit, some waste may be missed. However, we commit to rectifying any oversights during subsequent visits following yard maintenance. Customers are encouraged to notify us promptly of any significant oversights.

WEATHER

Tactical Turd Team operates during various weather conditions, except in cases of severe thunderstorms, high winds, extreme temperatures, flooding, or excessive snowfall. Tactical Turd Team will try to reschedule for the same week. When this is not possible service will be resumed the following week. To maintain the integrity of your yard, we may skip service during muddy conditions and resume during drier periods.

BILLING

Billing occurs after each service, with payments due upon receipt of the invoice. Failure to remit payment within 30 days will result in service suspension and incur a late payment fee equivalent to one week of service. Accounts overdue beyond this period will be forwarded to collections. One Time Cleanings necessitate a deposit, with the balance payable immediately upon service completion. Credit, Debit, or ACH required.

GIFT PACKAGES

All pre-paid service packages (6, 12 weeks) must be used consecutively once service begins. Service will be performed on a regular weekly schedule agreed upon at package activation. Gift package certificates are valid only within Tactical Turd Team’s active service area. Service outside the normal route area may require additional travel fees. Gift certificates/packages must be redeemed within 1 year (12 months) of purchase date. Packages are non-refundable. Yard must be accessible on service days.

HOLIDAYS

Tactical Turd Team does not operate on Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day, and New Year’s Day. Services visits that fall on these holidays will be rescheduled.

GUARANTEE

We prioritize customer satisfaction and a "no turd left behind" guarantee. If dissatisfied with the service provided, please notify us within 24 hours of the pickup, and we will promptly arrange a return visit for cleaning.

At Tactical Turd Team ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. View our Privacy Policy page for a detailed explanation of how we collect, use, and protect your information, as well as how cookies function on our website hosted on Google Sites. View Privacy Policy.

WYSIWASH SANATIZING ADD-ON TERMS

1. Service Description

The Wysiwash sanitizing service is an optional add-on that applies a hypochlorous-acid-based disinfectant to outdoor areas (lawns, artificial turf, gravel, or hard surfaces). It is designed to reduce odor-causing bacteria, viruses, and other microorganisms commonly found in pet waste areas. Your Tactical Turd Team technician will attach our Sanitizer Pro V to your garden hose to deodorize and disinfect the designated area.

2. Product Safety

Wysiwash is an EPA-registered, biodegradable sanitizer that is considered safe for humans, pets, and plants when used as directed. Tactical Turd Team follows manufacturer guidelines for concentration, dilution, and application. However, as with any chemical treatment, customers should allow the treated area to dry completely before allowing pets or humans to re-enter the area.

3. Customer Responsibilities

Have a garden hose attached to spicket and accessible for our Tactical Turd Team service provider.
Customers agree to keep pets, children, and other individuals off the treated area until it is fully dry (typically 30–60 minutes depending on weather).
Customers must notify Tactical Turd Team of any sensitive plants, surfaces, or materials that could be affected by a light sanitizing solution.
Tactical Turd Team is not liable for damage resulting from failure to follow post-treatment safety instructions.

4. Weather Conditions & Effectiveness

If rain or heavy watering occurs within one hour after treatment, effectiveness may be reduced. Tactical Turd Team may, at its discretion, reschedule or offer a discounted re-treatment if conditions prevent adequate sanitation.

5. Health Disclaimer

Wysiwash treatment reduces, but does not eliminate, all bacteria, viruses, or pathogens. It is not a substitute for veterinary, medical, or public-health disinfection protocols.

6. Liability Limitation

By approving the Wysiwash add-on, the customer acknowledges that Tactical Turd Team uses the product according to manufacturer guidelines and accepts no responsibility for adverse reactions caused by misuse, weather interference, or re-entry before the area is dry.

Effective Date: Immediately upon acceptance of a Wysiwash sanitizing add-on service.
This section serves as an official addition to the existing Tactical Turd Team Terms of Service.

REVISIONS

Tactical Turd Team reserves the right to amend these Terms of Service at any time without prior notice. Amendments become effective upon posting on our website. Continued use of our services constitutes acceptance of any revised Terms. Certain provisions within these terms may be superseded by notices published elsewhere on our site.